Experienced AOG Services
Every AOG delivery is special. Our expertise allows us to quickly assess requirements so customization doesn’t waste valuable time. We create the optimal route for your shipments with minimal rerouting and maximum confidence that the shipment arrives where and when you need it – down to the minute. Every time. No matter what. Packair has an established specialty in North American AOG shipments.
Packair’s AOG Services is the perfect aircraft on ground service for your AOG shipping service requirements. Packair has over 40 years of solving even the most challenging AOG needs thanks to our in-depth logistics experience.
From the first phone call, you are assigned a dedicated AOG Services Agent who will reliably and proactively monitor and troubleshoot your shipments. 24 hours a day. 7 days a week. 365 days a year. This unique dedicated customer focus is specific to Packair and has earned us the highest customer service rating year after year.
Low operational costs
Optimization Programs
Careful handling of valuable goods
Employers uniform standards
Minimal processing times
AOG Shipping Priority
The needs of an aircraft on ground service are more exacting than the needs of almost any other kind of delivery. Because time truly is money in the AOG world. Trust and reliability are critical, because every shipment is a top priority for us.
Specialized handling situations are considered part of every shipment; we won’t let them slow you down. No matter the situation, the size or dimensions of your shipment or unique customs requirements, Packair is your reliable and safe partner for AOG shipments.
Aircraft on Ground Service Highlights
- 24/7/365: When it comes to AOG, it goes without saying that you can reach us anytime.
- Industry-Leading On-Time Performance: On-time arrival, on-time performance is second to none.
- Unparalleled Customer Support: Reported independently by a third party, awarded by the trade, and continually measured internally, our customer service is the best in the business.
- Dedicated AOG team: We’ve crafted a new Elite desk dedicated exclusively to AOG, and therefore, dedicated completely to you.
- Preeminent International Expertise: Packair has the largest Aircraft On Ground Shipping Network, enabling us to reach more delivery points than any other carrier. Given our extensive network, our AOG Shipping Service will often beat air solutions in both timeliness and cost.
Looking for a Reliable AOG Service?
What is AOG Shipping?
AOG shipping is a specialized logistics service focused on quickly delivering critical aircraft parts and materials to grounded aircraft, reducing downtime and operational disruptions. When an aircraft is grounded due to a technical issue, it cannot fly until the necessary parts arrive and are installed. AOG shipping ensures these parts are expedited to the location of the grounded aircraft.
Why Airlines Need Their Parts ASAP
The aviation industry relies heavily on timely and efficient AOG shipping to minimize the impact of unexpected maintenance issues. An aircraft on the ground can lead to significant financial losses for airlines due to flight cancellations, delays, and missed schedules. Therefore, AOG shipping is crucial to:
- Reduce aircraft downtime
- Maintain flight schedules
- Ensure passenger satisfaction
- Minimize financial losses
Challenges & Solutions in Aircraft-on-Ground Logistics
AOG shipping involves a highly coordinated effort between various stakeholders, including suppliers, logistics providers, airlines, and customs authorities. Key logistical elements include:
- 24/7 Availability: AOG services operate round-the-clock to address emergencies at any time.
- Priority Handling: Shipments are treated with the highest priority, often involving dedicated teams and special procedures.
- Fast Transportation: Utilization of the fastest possible transport modes, such as air freight, express couriers, and even chartered flights.
- Real-Time Tracking: Advanced tracking systems are employed to monitor the shipment’s progress and ensure timely delivery.
- Customs Delays: Navigating through complex customs regulations can be a significant hurdle. Pre-clearance procedures and maintaining strong relationships with customs authorities can expedite the process.
- Availability of Parts: Sourcing the exact part quickly can be challenging. Maintaining a robust network of suppliers and strategic inventories can ensure quick access.
- High Costs: AOG shipments are often costly due to the urgency and specialized handling. Implementing cost-control measures and optimizing logistics processes can help manage expenses.